Terms and Conditions - Bookers International

Acceptance of terms

Please carefully read the General Terms and Conditions for customers and our Privacy Policy before making any reservation through the Bookers International platform. By reserving your Sambadrome ticket package for the Rio Carnival via our platform, you acknowledge and agree to these Terms and Conditions, entering into a contract with Bookers International.

This agreement means your direct engagement with us for the purchase of official ticket package to the event. If you do not agree with these General Terms and Conditions, you should not use Bookers International platform for your ticket purchases. These Terms and Conditions apply to you under the following circumstances: (a) your ticket package purchase is made directly through Bookers International, and (b) in cases where no separate policies are provided by any partners or third-party suppliers involved in the issuing ticket process. In such instances, our terms will regulate your purchase and attendance at the Rio Carnival.

Overview of Rio Carnival Ticket Package and Booking Process

Welcome to Bookers International - Your Gateway to the Rio Carnival!

At Bookers International, we are dedicated to offering you an unforgettable experience at the Rio Carnival, one of the world's most vibrant and exhilarating festivals. Our mission is to provide a seamless and enjoyable booking process, ensuring that you can focus on the excitement and joy of the event.

These Terms and Conditions outline the rules and regulations for booking ticket package with Bookers International, a reliable source.

Bookers Club

The Bookers Club is a benefits and services program offered by Bookers International to registered members, aiming to provide a distinctive experience during Rio Carnival 2027, with the following benefits:

Pre-Sale Alert: Members who registered from February 22nd, 2026 will be notified about the release of ticket packages for the Rio Carnival 2027, allowing for early purchase with preferential conditions through a link sent to the email and/or WhatsApp provided during registration. (It is the responsibility of the customer to ensure their details are correctly provided).

Exclusive 20% Discount: Offer of discount on Grandstand, Front Boxes, and Allocated Chairs ticket packages (subject to availability), exclusively available for Bookers Club members before general public sale.

Priority Purchasing: Priority access to ticket packages exclusive to club members.

Rio Carnival 2027 T-shirt: Complimentary gift for participants, intended to provide a personalized memento of the event experience.

Bookers Angels Assistance: Support available at the Sambadrome on all event days to ensure a smooth and memorable experience during the event.

Complimentary Metro Passes: Free round-trip metro transportation to the Sambadrome, provided in even-numbered sectors of the Sambadrome.

Bookers Carnival Electronic Guide: Receipt of a comprehensive PDF guide containing information on the schedule, tips, and curiosities about Rio Carnival.

⚠️ The "Payment desk" payment method will not be available during the exclusive purchase period for Bookers Club members.

Payment Methods - Convenient Options for Secure Transactions

We accept various payment methods to provide flexibility to our customers. Purchases via credit card are processed through our websites. If you prefer to make a purchase via bank transfer through Bank of America, WISE and Zelle (USA), among others, please contact our agents via WhatsApp at +55 (21) 97286-4714 or email us at [email protected] to request bank account details.

Please note that payments made via bank deposit or wire transfer may take up to 7 business days to be confirmed, approved, and processed. For credit card payments, transaction approval and confirmation are subject to the credit card company and the customer's banking institution.

Credit Card Charges in USD - Transparency in Billing

When you purchase on our website, the charges on your credit card statement or bill may appear as Bookers International, Bookers Brazil, or any of our suppliers such as Folia Tropical and Land Tour Passeios Turísticos e Eventos.

The exact amount reflected on your credit card statement depends on the exchange rate used by your credit card issuing bank on the day of the transaction. Please note that there may be a variation of 1% to 5% (more or less) in the values quoted in US Dollars shown on our website.

Payment Desk - Terms for Partial Ticket Package Payment

1. Definition and Applicability:

   The Partial Payment option, also referred as "Payment Desk," is an optional service offered by Bookers International to its customers, allowing the partial payment of the ticket package amount to secure the reservation, and the remaining/complementary value must be paid at the time of the ticket package pickup, up to 2 days before the day of the purchased parade. This service is subject to availability and the discretion of Bookers International.

2. Partial Payment Conditions:

   By opting for the "Payment Desk" service, the customer agrees to pay an initial amount set by the company, which corresponds to a percentage of the total purchase price. This advance payment guarantees the reservation of the ticket package, provided they are collected until 5:00 PM(local time), two days before the chosen parade date.

3. Consequences of No Show:

   The withdrawal of the ticket package must occur until 5:00 PM(local time), 2 days prior to the parade day. A no-show on the date specified on the voucher or confirmation email will result in the automatic cancellation of the reservation. In this case, the amount previously paid as a guarantee of reservation will not be refunded and will be retained as partial compensation for losses and damages suffered.

4. Right to Demand Initial Payment:
   

   Bookers International reserves the right, at its discretion, to demand or waive the initial payment for the use of the "Payment Desk" service. This decision may vary according to the nature of the event, the demand for tickets, and other criteria established by the company.

5. Acceptance of the Terms:

   By choosing the "Payment Desk" service, the customer declares to be aware and agree to all the terms and conditions established here, recognizing his responsibility for full compliance with the agreement.

Camarote: Folia Tropical - Payment Conditions

1. Payment Processing Procedures

   Considering the premium value associated with the Folia Tropical Premium Lounge tickets, we at Bookers International are implementing enhanced security measures for their payment processing. This step is crucial to verify that the person who reserved the ticket package on our website is indeed its rightful owner. Such measures are essential to guarantee a continuous, secure, for both Bookers International and our valued customers.

   Upon selection of tickets and their addition to the Bookers International shopping cart, we c…